Terms and Conditions

Initial assessment: The initial speech and language assessment is charged according the type of assessment and age of the child. It is the client’s responsibility to confirm the fee payable. The fee for the assessment includes the assessment and a report. Any additional assessment sessions required to complete the assessment will be charged at £130 per hour or part thereof.   
Therapy sessions:
The fee per session is based on the type and duration of the treatment. Session times will be confirmed following the assessment. Treatment sessions includes both direct therapy and parent liaison following the therapy. The fee for any introductory session or meeting with parents, patients or teachers is charged at £130 per hour or part thereof. Therapy material provided will be charged for separately. Any additional reports requested will be charged at the rate of £75 per report.  
Parents/carers are directly responsible for payment except for BUPA UK insurance claims. All billing is managed by Mediaccounts billing company who will contact the parent/carer regarding payment. If you have medical insurance to cover the assessment and/or treatment, ensure that you have a valid authorisation number specifically for Analou Sugar. For payments and billing queries please contact MediAccounts on Tel +44 (0) 2036370038 or www.mediaccounts.co.uk
In line with local safeguarding regulations, all patients, 17 years and under, must be accompanied by an adult to the assessment/ therapy unless otherwise agreed prior to the appointment.  
Cancellation policy:
The practice operates a strict 24 hour cancellation policy. Failure to attend an appointment or late cancellation will result in full fee payable for the appointment booked.  
All correspondence is sent electronically via email. If you wish not to receive any reports and/or correspondence via email, please notify Analou Sugar at the time of your appointment.

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